Senior Director of Patient Access
Patient Registration - Satellite
Full-Time - 7am-5:30pm - Days, Varied Hours Based on Operation Needs of Department - 40 Hours/Week
Abington Hospital - Jefferson Health
1200 Old York Road, Abington, PA 19001
The Senior Director of Patient Access is responsible for the implementation and operational success of Patient Access areas. Identify state-of-the-art practices, enhancements to technology solutions, training programs, customer service and technical quality to continuously improve outcomes in productivity and quality. Responsible for the registration of over 1,200,000 patient visits annually.
Bachelor's degree in business administration, finance or health administration, or equivalent degree required.
Master’s degree preferred or 15+ years’ progressive patient access management and leadership experience required, if no Master’s degree.
8+ years of progressive patient access management and leadership experience with a strong background managing front-end patient access operations in a large multi-facility organization (15+ years progressive patient access management and leadership experience required, if no Master’s degree).
Demonstrated competency working with teams and ability to effectively communicate with all levels.
Demonstrated leadership in creating and implementing new processes.
Proficiency in the use of Microsoft Office: Word, Excel, PowerPoint.
Knowledge of various registration and billing/receivables information systems.
Demonstrated experience with quality and performance improvement techniques.
Exceptional communication skills (written and verbal).
Strong interpersonal skills.
Abington Hospital – Jefferson Health is an equal opportunity employer, and our policy prohibits discrimination in employment because of race, creed, national or ethnic origin, gender, sexual orientation, age, disability, marital status, or veteran status.
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