Benefits Overview

Beyond a great professional environment, Abington – Jefferson Health offers a competitive compensation and benefits package to full and part-time employees. A few highlights include medical, dental, sick time, vacation and holiday specialty certifications, discount parking, direct deposit, credit union, on-site childcare and more!

View more details.

Job #9243206
Seamless Access Representative
Other Admitting and Registration
Part-Time - Days - 20 Hours/Week
Abington Health Center - Warminster
225 Newtown Road, Warminster, PA 18974
Warminster Campus

Week #1: Thursday 8am-4:30pm, Friday 8am-4:30pm and Saturday 8am-12pm.
Week #2: Tuesday 8am-4:30pm, Thursday 8am-4:30pm and Friday 11am-3pm

Primary Function:

Handle multi-channel interactions in a centralized contact center environment from patients, families and physicians to schedule, register and financially clear patient appointments. Interact with a diverse patient base to ascertain the reason for the call and assist the caller with their questions, concerns or problems with a focus on first call resolution. Follow departmental protocols to ensure patient safety and accurate data entry. A team player who takes the initiative to deliver an exceptional patient experience to improve patient satisfaction and increase revenue.

Qualifications:
  • Education: High school diploma or GED. Associate's degree preferred.
  • Experience: 2 years of customer service experience, preferably in a healthcare setting. Experience in a customer support role.
  • Other Requirements: Proficient in the use of computers. Type 35 wpm. Knowledge of medical terminology and medical terminology used by insurance and managed care health plans. Bilingual skills a plus.
Abington Hospital – Jefferson Health is an equal opportunity employer, and our policy prohibits discrimination in employment because of race, creed, national or ethnic origin, gender, sexual orientation, age, disability, marital status, or veteran status.
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Benefits Overview

Beyond a great professional environment, Abington – Jefferson Health offers a competitive compensation and benefits package to full and part-time employees. A few highlights include medical, dental, sick time, vacation and holiday specialty certifications, discount parking, direct deposit, credit union, on-site childcare and more!

View more details.

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