Medical Assistant Navigator
Full-Time - 8am-4:30pm - Days, Monday-Friday - 40 Hours/Week
Abington Hospital - Jefferson Health
1200 Old York Road, Abington, PA 19001
The Medical Assistant Navigator (MAN) reports to the Director, PCMH Program and will function across various settings as a liaison between patients and members of the healthcare team. In collaboration with the patient’s care team, the MAN is responsible for the telephonic and/or face-to-face coaching, counseling and consultation for patients managing chronic health conditions. The MAN will assist patients with basic health education regarding their medical conditions, assist patients to set and meet goals to improve their health, help with medication management, etc. They will also help the patients navigate healthcare systems, while providing support though regular phone calls and during office visits.
3+ years’ experience in health or social service field required.
Health coach experience preferred.
High school diploma or GED required.
Graduate from a Medical Assistant program required.
Medical Assistant certification required.
Valid driver’s license and auto insurance required.
Proficient and knowledgeable within the Epic program. Utilize and remain proficient with EMR as it relates to position responsibilities.
Demonstrated ability to use computers for data entry, including Access and Excel.
Experience with population health databases and email communication is essential.
This position follows the driving policy of Abington – Jefferson Health which requires one to have a valid driver’s license and reliable transportation. Current auto insurance with proof of coverage required. Must possess a driving record free from major violations within the past five years and maintain an acceptable driving record with no major violations in accordance with Motor Vehicle Regulations and Abington – Jefferson’s Health auto insurance policy.
Abington Hospital – Jefferson Health is an equal opportunity employer, and our policy prohibits discrimination in employment because of race, creed, national or ethnic origin, gender, sexual orientation, age, disability, marital status, or veteran status.
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