Associate, Outpatient Access - Willowood
Central Scheduling - NWG
Full-Time - 8:30am-5pm - Days, Monday-Friday - 40 Hours/Week
Abington Health Center - Willow Grove
2500 Maryland Road, Willow Grove, PA 19090
Under the direction of the Supervisor, Patient Access or Manager, Patient Access, the Associate, Outpatient Access interprets orders for testing and compliance for scheduling, ensuring the timely distribution of automated phone calls and scheduling of the Blank Vascular Center (BVC) patients with the BVC front desk. Provides general and specific information to hospital users and physician offices. Communicates effectively to service delivery areas to maximize patient flow and customer service. Extensive data entry.
A minimum of 1 year of experience in healthcare or customer service setting is preferred.
Experience with hospital registration system, third-party payers requirements preferred.
High school diploma or equivalent required.
Knowledge of call center operations.
Familiarity with registration system, general navigation in STAR ECW, NaviNet, Passport One Source.
Clear, effective communication skills, including excellent verbal and written communication skills.
PC and computer applications skills.
Knowledge of medical terminology preferred.
Abington Hospital – Jefferson Health is an equal opportunity employer, and our policy prohibits discrimination in employment because of race, creed, national or ethnic origin, gender, sexual orientation, age, disability, marital status, or veteran status.
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